Privacy Policy
Effective Date: 06/06/2025
1. Introduction
This Privacy Policy describes how True Point Media LTD ("True Point Media," "we," "us," or "our") collects, uses, stores, discloses, and protects your personal information when you visit or interact with truepointmedia.com (the "Website"). By accessing or using the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
True Point Media is committed to maintaining your trust and protecting your privacy. This policy outlines our data handling practices and explains your rights in relation to the personal information we collect. If you do not agree with the terms of this Privacy Policy, you should immediately discontinue use of the Website.
Business contact details:
True Point Media LTD
30 N Gould Street, Suite R Sheridan, WY 82801 USA
2. Information We Collect
We collect both Personally Identifiable Information ("PII") and Non-Personally Identifiable Information ("Non-PII") from you when you interact with our Website.
PII includes data that can be used to identify or contact you, either directly or indirectly. This may include your full name, email address, mailing address, telephone number, date of birth, payment information, and identification details provided through forms or surveys. We may also collect sensitive data voluntarily submitted, such as social security numbers or government-issued identifiers, only where necessary to complete a transaction or provide a requested service.
Non-PII refers to information that cannot identify an individual on its own. This includes data automatically collected through your browser or device, such as IP address, browser type and version, operating system, referring URLs, clickstream data, access times, and information collected via cookies or tracking technologies.
We collect this information through direct input by you, passive data collection technologies, and from third-party partners, including service providers and analytics tools.
3. How We Use Your Information
We use the information we collect from or about you to operate, improve, and personalize our Website and services. These uses include:
- Providing access to the Website and fulfilling transactions or requests made by you;
- Communicating with you regarding service updates, security alerts, and account notifications;
- Delivering customer support and responding to inquiries;
- Sending you newsletters, promotional materials, and other information, subject to your preferences;
- Conducting internal research, analysis, audits, and data aggregation to improve our offerings;
- Detecting and preventing fraud, unauthorized access, and other unlawful activity;
- Enforcing our Terms and Conditions and other agreements;
- Maintaining legal compliance, including for tax, regulatory, or reporting purposes.
We may also combine the information collected from you with information obtained from other sources to enhance our services and provide more relevant content.
SMS Message:
We will text you to verify your phone number and to collect your consent to receive a marketing phone call from us or a Related Entity.
If you do not wish to receive communications from us, you can opt-out of receiving these communications by following the opt-out instructions in the SMS message you receive.
Phone Call:
During a phone call, we may collect your PII, such as your name, date of birth, telephone number, home city and state, zip code, and email address to match your needs with the specific services that are being offered by a Related Party.
4. Sharing of Your Information
We do not sell or rent your personal information. No mobile information will be sold or shared with third parties for promotional or marketing purposes. However, we may share your information with third parties under the following conditions:
- With service providers and vendors that support our Website functionality, customer support, payment processing, email communications, and data analysis;
- With our affiliates or subsidiaries for internal administrative purposes;
- In response to legal obligations, court orders, subpoenas, or law enforcement requests;
- To establish, exercise, or defend legal claims, protect our rights or property, or ensure user safety;
- As part of a merger, acquisition, sale, or asset transfer, in which case your data may be transferred to the successor entity;
- With your explicit consent, in connection with any other purpose disclosed at the time of data collection.
5. Cookies, Web Beacons, and Other Tracking Technologies
We use cookies and similar technologies to enhance the user experience, gather analytics, and facilitate targeted advertising.
Cookies are small text files stored on your device that allow us to remember user preferences and track behavior across sessions. You can manage your cookie preferences via browser settings. Disabling cookies may impact functionality.
Web beacons and pixels are small graphic images or scripts embedded in emails and web pages that track user interactions, such as email opens and click-throughs. We use these tools to improve communications and understand audience engagement.
We may also use third-party technologies such as analytics providers or advertising platforms to assist with performance measurement and ad personalization.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, alteration, or disclosure. These measures include firewalls, encryption, secure data storage, and access controls.
Sensitive data is encrypted during transmission using secure socket layer (SSL) protocols or equivalent encryption technologies. Access to personal data is restricted to authorized personnel who require it for specific duties.
Despite our efforts, no system can be completely secure. We cannot guarantee the absolute security of your information. In the event of a data breach, we will comply with applicable notification requirements, which may include notifying affected users and authorities.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
Retention periods vary depending on the nature of the data, the services provided, and applicable legal requirements. Once retention is no longer necessary, data is securely destroyed, anonymized, or deleted in accordance with our internal policies and best practices.
8. Your Rights and Choices
You have the right to access, correct, or delete your personal information, subject to certain legal exceptions. You may request these actions by contacting us using the details provided below. We may require identity verification before fulfilling your request.
You may opt out of receiving marketing communications at any time by following the instructions in the communication or by contacting us directly. However, we may still send you non-promotional messages such as transaction confirmations and service notices.
You may also set your browser to refuse cookies or alert you when cookies are being sent, although some features of the Website may not function properly without cookies.
9. Children's Privacy
Our Website is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a child, we will promptly delete such data from our records.
Parents or guardians who believe their child has provided us with personal information may contact us to request removal.
10. Links to Other Websites
Our Website may include links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those external services.
We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
Any material changes will be communicated by updating the “Effective Date” at the top of this page or by posting a prominent notice on our Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your data rights, you may contact us using the following information:
True Point Media LTD
30 N Gould Street, Suite R Sheridan, WY 82801 USA
Email: info@truepointmedia.com